Managed IT Support

We are a local New Jersey based company providing IT support services to local businesses around Roseland, New Jersey. We have handled customers across the industries and have dealt with their day to day tech problems and projects as well.

Our Core IT Services

Managed IT Services

Right from workstations to servers to third party applications, we can handle them all in a fixed monthly plan.

Cloud services

This is our strength. Whether it is Azure, GCP, AWS - we have expertise in cloud services support.

Servers, workstations & mobile devices

We have expertise with servers, workstations and mobile devices. We can plan the support program for you.

M365 Management

Right from user management to mail trace and policies deployment or security measures, we have expertise to handle your M365 environment.

24/7 Helpdesk services

Our fixed monthly plan includes Mon-Fri support, but we have resources who can support on Saturday and Sundays too.

Windows Virtual Desktops

Virtual desktops demand is increasing and so is support. We have expertise to support such environment.

Our Additional IT Services

Security including spyware removal and anti-virus

In today's world, your security measures should be spot on. We are making sure we tick everything and anything.

Total IT assets repair and maintenance

If the infrastructure demands repairing or regular maintenance, then we wouldn't shy away from giving the support for the same. We just need to know the infrastructure.

Business continuity: Backup and recovery

This is very important in terms of business. We have product knowledge which we can recommend based on the use case and budget and make sure it is aligned.

Unified Cloud Communications – Voice, Video, & Screen Sharing.

Collaboration is important in business and we are empowering businesses with the right tools for good collaboration.

Newtork Management

Right from your network to the firewalls, we will make sure, everything is aligning properly. We have networking engineers who can support such environments.

Cybersecurity for Remote Workers

With WFH and hybrid work culture, you need effective security measures for your employees. We advise all the successful measures we implemented with our clients.

We Make Cool Things

Side view of The Hamptons at night
Side view of The Hamptons at night
Side view of The Hamptons at night

Co-Managed IT Support

We understand that some businesses would have an internal IT person and they wouldn't be interested in doing business with MSPs like ITfyUS. But there are various ways where you can use MSP for your benefits including supplemental support for your business, where you internal IT person can be focused on some of the important projects and we can take of all the daily tasks.

Our Co-Managed IT Services

Infrastructure-as-a-Service

Cloud computing and advising the resources based on the requirements of business. On demand resources can be advised too.

Remote monitoring and management

Doing the daily monitoring tasks and keeping the health of the systems on track is included.

Patch management

Patching is becoming complicated with the number of software's businesses are using. We handle that.

Antivirus and malware protection

We know some of the aspects of IT like Antivirus management is something a MSP can handle. We do it too.

Phishing awareness training and testing 

We know how important it is to educate users with phishing attacks, hence we train your employees.

M365 management

If you want to outsource the M365 management and want your team to handle the important tasks in the company then that can be done too.

Our Additional IT Services

vCIO services

We know how important the IT consulting is for businesses. Keeping up with tech advancements is something difficult.

Help desk support

We love supporting business users. We can very well handle the help desk for your business.

Co-managed ticketing system

We can handle your ticketing system and make sure no ticket goes unaddressed. This is to make sure the efficient support.

Branded employee client portal

We can handle your client portal and then support the portal too for the employees. This is low risk task.

VoIP

Collaboration is something we can handle for your employees. Right from vendor management to support.

Cybersecurity for Remote Workers

With employees spread across, it is possible that your internal IT team is engaged with this task. We can handle this.

Benefits you get with ITfyUS Co-managed IT program

Hiring and budgeting challenges.

This responsibility-sharing approach provides organizations with the best of both worlds. It offers onsite staff to support the company’s immediate needs and priorities. It also brings a talented outsourced team to fill skill gaps and deliver off-hour support.

We can improve response times, planning, and implementation without breaking the budget. We can also enhance data and network protection.

Support

Frequently Asked
Questions

What makes ITfyUS different from other MSPs?
Other MSPs in New Jersey are not supporting small businesses because of low revenue, with ITfyUS, we support companies of all sizes and making sure they get the quality support.
What is the process for acquiring ITfyUS services?
We can start with a discovery call and then we can discuss on the systems and your struggles, we would also have our person come onsite and then giving you the proposal and making sure it is around your expected budget.
What is the pricing for your services?
Our per system rates are there and we propose based on the complexities in the infrastructure. Remote support is there and onsite support will be limited per monthly cycle. We can propose the pricing after seeing the infrastructure.
Can you make a customized plan for us?
Absolutely! Every company is unique and so is their infrastructure. We would like to discuss how you want your support to look like and after that we can give the plan which matches the expectations.
Do you provide services on hourly basis?
Break fix is something we avoid doing. The reason is we want to own the infrastructure and maintaining that is our responsibility. We want to do justice here. Hourly basis is something we avoid.
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About us

At ITfyUS, we give local businesses of New Jersey a great local support and then helpdesk services with a great tech team backed by founders who spent 15+ years of experience with companies like Microsoft, AWS.